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Opper AI

Last updated Nov 5, 2026

Security and compliance at Opper

One EU sub-processor for every AI model, certified against ISO/IEC 27001:2022.

GDPR
ISO 27001
141
controls
32
resources
9
subprocessors
49
model providers

Compliance

2

Independently audited and continuously evidenced against the standards our customers rely on.

GDPR
Compliant

GDPR

General Data Protection Regulation (GDPR)

ISO 27001
Compliant

ISO 27001

ISO/IEC 27001:2022

Valid through
Sep 15, 2029
Certificate
160926-1
Download certificate

Controls

141

The safeguards we operate across our organization, technology, people, and facilities.

Inventory Labels

Asset Management

Organization assets are labeled and have designated owners.

Reviewed Sep 3, 2026ISO 27001

Use of Portable Media

Asset Management

The use of portable media in Organization datacenters is prohibited unless explicitly authorized by management.

Reviewed N/AISO 27001

Continuity Testing

Business Continuity

Organization performs business contingency and disaster recovery tests on a periodic basis and ensures the following: • tests are executed with relevant contingency teams • test results are documented • corrective actions are taken for exceptions noted • plans are updated based on results

Reviewed Aug 27, 2026ISO 27001

Business Impact Analysis

Business Continuity

Organization identifies the business impact of relevant threats to assets, infrastructure, and resources that support critical business functions. Recovery objectives are established for critical business functions.

Reviewed Sep 4, 2026ISO 27001

Capacity Forecasting

Business Continuity

Budgets for infrastructure capacity are established based on analysis of historical business activity and growth projections; purchases are made against the established budget and plans are updated on a quarterly basis.

Reviewed Sep 4, 2026ISO 27001

Backup Configuration

Backup Management

Organization configures redundant systems or performs periodic backups of data to resume system operations in the event of a system failure.

Reviewed Sep 15, 2026ISO 27001

Resilience Testing

Backup Management

Organization performs annual backup restoration or data replication tests to confirm the reliability and integrity of system backups or recovery operations.

Reviewed Aug 27, 2026ISO 27001

Baseline Configuration Standard

Configuration Management

Organization ensures security hardening and baseline configuration standards have been established according to industry standards and are reviewed and updated periodically.

Reviewed Sep 4, 2026ISO 27001

Resources

32

Policies, documentation, and reports that govern how we protect customer data.

Secure Development Policy

Version 2026.1 · Reviewed Aug 26, 2026 · yearly

Information Security Objectives 2026

Version 2026.1 · Reviewed Aug 25, 2026 · yearly

Endpoint Lifecycle Procedure

Version 2026.1 · Reviewed Aug 27, 2026 · yearly

Security Assurance & Performance Standard

Version 2026.1 · Reviewed Aug 27, 2026 · yearly

Data Breach Response & Continuity Plan

Version 2026.1 · Reviewed Aug 27, 2026 · yearly

Technical Security Controls & Roles

Version 2026.1 · Reviewed Aug 27, 2026 · yearly

Third-Party Management & Data Transfer Policy

Version 2026.1 · Reviewed Aug 27, 2026 · yearly

DPIA & Risk Management Methodology

Version 2026.1 · Reviewed Aug 27, 2026 · yearly

Subprocessors

9

Third-party providers that process customer data on our behalf, and where that data is stored and processed.

ProviderPurposeData locationWebsite

Evroc

Infrastructure
EU sovereign cloud; Opper's second production environment (se-sto, Stockholm) running the self-managed Kubernetes stack, PostgreSQL, storage and backups. Customer data and generation content are hosted here. Also serves models to customers who select Evroc-hosted models.
Sweden

Auth0 (Okta)

Software as a Service
Customer authentication for the Opper platform (EU tenant): sign-up, login and session management.
Germany, Ireland

Datadog

Software as a Service
Monitoring of both production environments: infrastructure metrics, traces, access and application logs, request identifiers, IP addresses, and user and organization identifiers. Routine logging is designed to exclude prompts, responses and uploaded files.
Germany

Mixpanel

Software as a Service
Product analytics for the Opper platform: user and organization identifiers, name, email address, organization information, product usage events, and approximate location derived from IP address. Session recordings, heatmaps and automatic event capture are disabled.
EU/EEAAny member state

Sentry

Software as a Service
Error reporting for the Opper platform web app: exception details, stack traces, breadcrumbs, request routes, and user and organization identifiers. Request bodies and cookies are removed from error events; session replay and performance tracing are disabled.
Germany

Resend

Software as a Service
Transactional and product e-mail delivery: e-mail address, name, organization information, message content, and delivery and engagement metadata; also manages contact lists and subscriptions.
Ireland, United States

Amazon Web Services

Infrastructure
Primary production hosting (eu-north-1, Stockholm): application, databases, object storage, backups and transactional platform notifications. Also serves models through Amazon Bedrock to customers who select Bedrock-hosted models.
Germany, France, Sweden, United States, Global

Stripe

Finance
Payment processing and billing for Opper customers: billing name, e-mail address, organization, invoices and transaction history. Card details are entered directly with Stripe and never reach Opper.
United States, Ireland

Data location is where the provider stores and processes customer data.

Model providers

49

AI model providers that process customer data only when a model from that provider is selected.

ProviderPurposeData locationWebsite

Upright Oy

AI model provider
Upright's Eevo API serves Eevo 1, a decision model that answers typed yes/no, choice and score questions with an AI model provider
EU/EEA, Global

GreenPT

AI model provider
Model provider. Receives the content of customer requests sent to its models, only when a customer selects them. Runs in the EEA. Does not store request content; whether a content-safety filter runs is being confirmed. Not used to train models.
EU/EEAAny member state

Greenference

AI model provider
Model provider. Receives the content of customer requests sent to its models, only when a customer selects them. Runs in the EEA. Does not store request content. Not used to train models.
EU/EEAAny member state

TensorX

AI model provider
Model provider. Receives the content of customer requests sent to its models, only when a customer selects them. Does not store request content. Not used to train models.
EU/EEAAny member state

Moonshot AI

AI model provider
Model provider. Receives the content of customer requests sent to its models, only when a customer selects them. Runs globally without a pinned region. May retain request content for abuse monitoring; retention period not published. Request content may be used to train Moonshot AI's models.
Global

Meta

AI model provider
Model provider. Receives the content of customer requests sent to its models, only when a customer selects them. Runs globally without a pinned region. May retain request content for abuse monitoring; retention period not published. One contributed model may use request content for training.
Global

SCX

AI model provider
Model provider. Receives the content of customer requests sent to its models, only when a customer selects them. Does not store request content. Not used to train models.
Australia, United States, Global

Regolo

AI model provider
Model provider. Receives the content of customer requests sent to its models, only when a customer selects them. Does not store request content. Not used to train models.
Italy

Data location is where the provider stores and processes customer data.

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